TERMS AND CONDITIONS


 

The Silver Moon Books website, the Silver Moon imprint and the Silver Mink imprint are owned by Fiction4All.

See our Contacts page for more information on ownership and contact.

If you are shopping with us or publishing your works through us, please take a few moments to read the following terms and conditions.

You may contact us at admin@silvermoonbooks.com if you have any queries concerning either the technical aspects of the site, its content or these terms and conditions.

By using this site either to buy our ebooks you agree to be bound by these terms and conditions. This document and its content was last updated October 2014 and is applicable to all users. We reserve the right to modify this document from time to time without any prior notice.

  1. Availability
    To use this site you confirm that you are of a legal age to enter into binding contracts, that you are also of a legal age to view and purchase adult related material. You also confirm that you have not been previously banned from this site by us.

  2. Visitors
    As a visitor you affirm you are at least 18 years of age and are not offended by adult mnaterial. You are welcome to browse our site, and read the free extracts. You may join us as a member if you wish. If you do so then any purchases you make will be added to your own personal library so you can download them whenever you want to. If you decide not to become a member then we will email you access codes to a download page for each purchase you make. When you make a purchase you MUST use a valid email address so you can receive an email receipt containing the authorisation code for your credit card transaction.

    Members
    As a member you MUST provide us with a valid, working email address. On joining us you will be emailed an activation code, and you will not be able to gain access to the Members area, including your personal library (bookshelf) until your account has been activated. 

    On a periodic basis we will send a bounce test email to your registered email address. Any bounce will result in your member account being flagged as inactive - and you will need to reactivate your account from the log in screen before you can gain access to the Member area.

    After logging in as a member you will gain access to your own personal library where you can download your purchased ebooks. 

    Newsletters
    We aim to produce a regular emailed newsletter which you may subscribe to. You will receive an email requiring activation of your free subscrription. You are at liberty to unsubscribe at any time from a link in our newsletters.

    We log ALL site activity and any member who attempts to hack this site will forfeit their membership and access to any purchases made. We may also, at our sole discretion, pursue through the courts any hacker for civil damages. Any member who divulges their Id or password to ANY OTHER PERSON will forfeit their account and all ebooks in their library will be deleted. We also may pursue that member for the perceived loss of income we have suffered to the sum of the value of all ebooks in that member's library multiplied by the number of accesses detected. We consider that any access of a Members account within a 24 hour period shall be through a single group of IP numbers - where multiple accesses occur covering different IP numbers then we shall deem that member to have divulged their details to others.

    At regular intervals we offer a rebate scheme on all our titles. Rebates are added to member accounts after the purchase is paid for using a credit or debit card. Account balances can then be used to purchase further ebooks from our sites, assuming the balance is sufficient to cover the cost of the ebook. We do NOT repay any rebates to members.

     

  3. Prices
    This site displays and operates its business in US Dollars. All prices are set by us and we only sell ebooks on this site that are iuncluded in our Silver Moon and Silver Mink imprints;

  4. Fees
    We reserve the right to pass on ALL costs of any chargebacks arising from fraudulent transactions and we also actively co-operate with the authorities in tracing and prosecuting any person who instigates a fraudulent credit card transaction. We WILL SEEK the maximum penalty applicable for ALL FRAUDULENT ACTIVITIES through the criminal justice system applicable in the United Kingdom.

  5. Copyright and DMCA
    All books on this site are copyrighted to the respective authors. We act as publisher for those authors and retain exclusive publishign rights for all book on sale on this site.

    If you are believe any content on this site causes an infringement of copyright or intellectual property, it is important to contact us immediately. We do not want to distribute any such material.

  6. Terms of Publishing
    Silver Moon Books is part of Fiction4All. This website only sells books which we have published on behalf of our authors. If you wish to write for us please make an inital contact through our admin@silvermoonbooks.com address, introducing yourself and describing what you have written. Alternatively you may contact us through the Fiction4All author suite which can be accessed by a link on our website.

    Please note the Silver Moon and Silver Mink imprints are only available tyo authors who agree to us publishign them on an Exclusive basis. Under this agreement, if you, as author, decide to stop selling a title at silvermoonbooks you continue to grant us the right to distribute your content indefinitely to users who have previously purchased your title.

  7. Content
    We ONLY sell full versions of ebooks at silvermoonbooks. Titles do NOT include any passwords, or demands for further fees in order for the purchaser to read the entire content.

  8. Paperback Editions
    We produce and sell paperback editions of our Silver Moon and Silver Mink titles. We do NOT sell them on this website but do provide a link to a 3rd party site when a paperback edition is available, so those who wish to can buy their own copies. If you are a retailer wishing to buy multiple copies of a title please contact us.

  9. Mail Order
    From January 2015 we will be offeering a range of paperbacks via Mail Order within the UK. If you wish to receive a catalogue, either by mail or as a download document via email you will be able to register your intertest shortly on our website.

  10. Honesty Policy
    We believe we have accurately described content we are offering for sale. Sometimes content is open to interpretation so if you have any specific issues with any book please contact us accordingly and we will consider your views.

  11. Royalties
    Please see our Author suite for this information.

  12. No Warranty
    silvermoonbooks, those who publish on this site and those responsible for the hosting of our services provide no warranty whatsoever and all services are provided "as is" without warranty or condition in any shape or form.

  13. Limited Liability
    Under absolutely no circumstances will silvermoonbooks, its suppliers, hosting service or publishers be held liable for any loss of profits or any damages arising out of or in connection with use of this website, howsoever those claims may arise, including negligence.
  14. Indemnity
    You agree to indemnify and hold us and our subsidiaries, affiliates, officers, directors, employees harmless from any claim or demand, including any fees made by any third party due to your breach of this Agreement or your violation of any law or the rights of a third party.

  15. Refunds and Delivery
    Please see our separate Refunds Policy

  16. Privacy Policy
    Please see our separate Privacy Policy

 

If you have difficulty effecting a download, please contact us with your order number, a payment receipt and the format you would like to read the book in and we will send you a copy in a return email.